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In some cases after an email migration, your phone or mobile device may hold onto some cached information that makes it difficutl to transition to a new Microsoft 365 account.  These instructions are for iPhone, iPad or Android users that have the Outlook a...

In some cases after an email migration, your phone or mobile device may hold onto some cached information that makes it difficult to transition to a new Microsoft 365 account.  These instructions are for iPhone and iPad users that have the Apple Mail app. If ...

Each Teams channel has a corresponding folder in the underlying Sharepoint Document Library. However, the Files link at the top of each Teams channel in Teams takes you only to that folder - not to the root of the Document Library. Additionally, if it is no...

It is useful to record Teams meetings for people that can't attend or for archival purposes. The default Recording & Transcription setting is for everyone internal to be able to access the recording after the meeting. In some cases, you may want to restrict a...

Note the account must be setup for Legacy Authentication and allow Authenticated SMTP. These must be configured by an administrator in Microsoft 365. Outgoing email server: smtp.office365.com SMTP Port: 587 Enable TLS checked

The best mobile experience with your new Microsoft email is using the Outlook mobile app that you can download using this link:https://aka.ms/outlookmobiledownload General instructions published by Microsoft are here: Outlook App setup instructions for Androi...

If you used Outlook to access a account that was migrated to the VetEvolve Microsoft tenant - all of your data was migrated and you will want to remove the old account before adding the new one. Here are brief instructions to remove the old account. Open t...

If you need access to a practice computer remotely, we will invite you via email to use Splashtop.You will receive an email similar to below: You must accept the invitation by clicking on the link within the email. When you accept, it should redirect you t...

You can login to Splashtop on any web browser by going to Splashtop - Fast, Secure Remote Access (https://my.splashtop.com/login/sso). Once signed in you should see a list of computers you can access and some icons to the right. The ellipsis icon gives you a ...

You will get the best performance and full feature set if you use the Splashtop Business App. This requires an install on your computer using adminsitrative privileges - so you may need to open a ticket with Total Tech to get this installed. Once you have the...

Outlook defaults to using a Focused Inbox that separates your inbox into two tabs—Focused and Other. Your most important email messages are on the Focused tab while the rest remain easily accessible—but out of the way—on the Other tab.  To create an inbox tha...

Below are details on syncing SharePoint document libraries to your local computer using the OneDrive app. NOTE: Don't confuse this option with Add Shortcut to OneDrive - this will not synchronize files These are the important steps to perform to sync your fi...

AAVH: https://my.splashtop.com/team_deployment/download/HZRWHKP533JKhttps://my.splashtop.com/team_deployment/download/TZS2LXRR3RSX https://my.splashtop.com/team_deployment/download/A5XA3TLYRWSP Colonial (Woolbridge): https://my.splashtop.com/team_deployment/...

It is possible to use Teams via a web browser - but the experience is usually better using the Microsoft Teams app. You can download the app on any computer. Option 1: Download the Teams app from a direct link Download the install file direct from this ...

You can stop requesting files by deleting the file request link once you are done receiving files from others. Once you've deleted the link, people with the link won't be able to upload files to that folder anymore. Anyone with the link will be able to upload...

There are two primary options to create an IT Service Desk Ticket:The first is just simply to email your request to helpdesk@vetevolve.com The second option is to use the Jira Service Management portal at https://helpdesk.vetevolve.com. Detail about logging i...

https://learn.microsoft.com/en-us/microsoft-365-apps/mac/deployment-options-for-office-for-mac This link will download PKG file: https://go.microsoft.com/fwlink/p/?linkid=2009112  

Microsoft's official documentation and video is here: https://support.microsoft.com/en-us/office/create-an-email-signature-in-outlook-for-mac-637c3b77-3d2a-4610-9cea-e3ad622aa54e The VetEvolve specific steps are below. Create custom signatures that can be au...