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Configuring Outlook app on an Android phone

The best mobile experience with your new Microsoft email is using the Outlook mobile app that you can download using this link:
https://aka.ms/outlookmobiledownload

General instructions published by Microsoft are here: Outlook App setup instructions for IOSAndroid

The above instructions will work - but detailed screenshots for VetEvolve and Partnership practices are below:

NOTE: If your account migrated from another Microsoft account you may need to delete your old account first and also follow these instructions in the second link below:

  • A. Instructions to delete old Outlook account
  • B. Instruction to clear cache of old Outlook account from Android phone
  1. After you download the Outlook app - open it and you should get a welcome screen. Click the Add Account button.

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  2. Type in your email/sign-in address and then click Add Account againContinue

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  3. You should see the VetEvolve logo and be prompted to enter your password. (NOTE: If you see the generic Microsoft logo instead of the VetEvolve logo - it is still trying to login to a cached account. Follow instructions here to remove cached information: 
     

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    Enter your new account Microsoft password and click Sign In. then authenticate with your multifactor code/option:
  4. Finalize your setup by choosing Maybe Later to add another account.option

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  5. You then should see your Inbox with your email.

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